4K Webcam Conference Call TV Room Web Camera with Dual Microphones &Speaker, | All-in-One USB Video Camera, 116° Wide Angle, AI Auto Framing | Compatible with Zoom, OBS

Video quality starts good, but after a few months it got much worse – Update!
We purchased this camera for a conference room and initially, the video looked great but the speakers didn’t work at all and just put out static. That wasn’t a deal breaker because we had a table conference speaker/mic so we weren’t using the speaker from this camera, but in the last two months, the video has been choppy (lost frames) and will occasionally freeze completely. This happens on different computers and on both Zoom and Teams. If the camera works it looks great, but this one doesn’t last long.Update: The support team reached out and blew me away with their effort. They replaced the faulty webcam and I’ve been testing it and all of the issues are resolved. I couldn’t be happier with this product – and more importantly – their support team. The video quality is great (way better than a logitech of comparable price) and now the sound is quite good for a conference webcam. It’s still a bit limited for audio, but works great for us.

Works a portion of the time – Update
Bought in May for our small conference room. Once the conference room was ready a month or so later we installed the webcam and tested it. Everything seemed to work properly. We started using the webcam a few weeks afterward and its never worked properly with Teams. The camera cuts in and out. Sometimes an hour in the meeting sometimes 5 minutes in the meeting. The mic worked the first time and never afterwards. We got our IT department to work on it here and there when we needed it but it never seemed to work. because we tried doing everything we could to make it work, we are now pass the time to return or refund. I wouldnt recommend using if you plan to work on teams.The service team contancted me to help replace/refund the product.

Defective product
This product was perfect for 1 year. Then it just stopped operating. We have been unable to find the problem. The on line instructions mention an external ac hook up. The included manual was connection camera to laptop. Which worked fine.

Update- company is quick to respond and sent a replacement
Update: the company quickly sent me a replacement and it is working great!Our webcam works one day and then doesn’t work the next. We are connecting it to our vibe board and it is disrupting to the training class when we constantly have issues. The manual is not much help and the troubleshooting says to turn on the webcam but there is not a power button. I would like someone to contact me about this o replace it.

complicado su manejo y utilizacion faltan controles para uso mas sencillo e instructivo de uso

This is the second review for this item, and I have raised my star from one to 5. After posting my first review, the company contacted me directly and then sent me a replacement. They believed that the first unit was faulty, and I think this has been proven to be true. The replacement camera is first class and the AI zoom works really well in meetings. Overall I am very pleased and well done to the company for great customer service.I find it strange that the reviews I read before purchasing this camera seem to be of a differnt model. Mine is the one in my attached photo, and the model is as per the description shown above.Overall my epxerience has not been great. I tested the camera and speaker setup before a hybrid meeting, and for the short period I used it, everything seemed to be fine. Setup and connection had been easy, and the quality was fine.Once I used it for a hybrid Google Meet Conference, things were far from great. Setup, connection and first use seemd to be OK, but once people connected to the meeting, although they could hear us, we couldn’t work out what they were saying, every word was distorted by crackling. I eventually isolated the microphone and speaker through another setup, and just used the wide angle lens.That worked fine, until about 2 minutes into the call, the camera went into standby mode, (green LED), and would not wake up by using the remote control. In the end I had to disconnect the USB cable and reinsert, but this was far from practical. At one point in the call, one of the online speakers told me that the image was frozen. It was happening so often we abandoned the camera and used sound only.I later tried it on another laptop using MIcrosoft TEAMS and it was exactly the same.One star from me and back to the drawing board to find something else.

Ce dispositif de visioconférence a été conçu pour avoir une qualité pro à la maison. Les caméras se pilotent comme les caméras automatiques des plateaux de télévision, avec une grande progressivité et une définition excellente, et les micros permettent une restitution de grande qualité.De plus, l’installation est très facile et rapide, sans souci.C’est un excellent produit à un très bon prix, je recommande.